At Turkish Bank UK Ltd we are committed to treating all our customers fairly
- Provide you with clear information about the products and service we offer, including fees and changes.
- Ascertain your individual needs, preferences and personal circumstances.
- Encourage you to ask if there is something you don’t understand.
- Deal with complaints promptly, fairly and sympathetically.
- If you would like to discuss our products or services on offer please visit your nearest Branch.
- Alternatively, you can call us on 0800 032 0480 or email us at email@example.com
How you can help us
- Let us know about changes that may affect your ability to repay.
- If you have any financial concerns or require help with your account, please visit our support pages.
- Let us know if there is any aspect of our service, or of a product we have discussed or recommended that you don’t understand.
- Tell us if you think there are ways we can improve our service.
- We value feedback. If you have a concern you wish to discuss, you can also contact us here , alternatively if you wish to make complaints please click here.
- If you are concerned about fraud or would like to know more about how you can protect yourself, please visit our Fraud Awareness Help Page.