Open Banking For Customers

Open Banking
Open Banking is the secure way to give third party providers (TPP) access to your financial information. You will be able to share your banking information with regulated third party providers online. Overall Open Banking will help you make better decision on your financial assets.

With Open Banking, you can make payments through third parties, such as sending money from your currents accounts to the other beneficiary’s accounts or pay for goods without having to use your credit or debit card details.

When you choose to make a payment with a TPP through Open Banking you’ll be directed to connect to us rather than entering your card details.
We’ll ask you for your Online Banking log in details, and then ask you which eligible account to use for the payment.
You can also allow third party providers to ask us for confirmation of whether sufficient funds are available in your current accounts which are accessible online.

How will Open Banking benefit me?
With Open Banking you will see all your accounts with different banks in one place, compare accounts to find the right options for you, pay directly from your bank when you buy something online, without needing your bank card.

Is Open Banking secure?
TPPs that are providing services by Open Banking must comply with data protection laws and must be registered or authorised with the Financial Conduct Authority (FCA). If you choose to share account information with a Third-Party Provider (TPP) through Open Banking, you need to be registered for Online Banking.

Am I automatically opted in to Open Banking?
You are not opted into Open Banking automatically. If you don’t provide explicit consent, your data will not be shared with third party providers, they will not be able to make payments from your account, and you will not be using Open Banking.

I have an issue, where can I go?
If you need more information, please contact us on 0800 032 0480 . Lines are open from 9am to 5pm every day (except for Bank Holidays and weekends)

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