| How To Reach Us |
How to Reach Us
Whether you have a question about your account, would like information about one of our products or services, or need help with your banking, our team is here to help. You can contact us by phone, email, post or by visiting one of our branches.
Call Us
If you have a general enquiry, our TBUK Head Office or TBUK Call Centre will be happy to help. Our team can answer your questions or direct you to the most appropriate department or branch, ensuring you receive the support you need as quickly as possible.
| Service | Telephone | Available Hours |
| TBUK Head Office (Main Switchboard) | +44 (0)20 7403 5656 | 09:00 – 17:00 |
| TBUK Call Centre (Enquiries and TBUK Direct Accounts) | 0800 032 0480 | 09:00 – 17:00 |
| London Branch | +44 (0)20 7403 5656 | 09:00 – 17:00 |
| Harringay Branch | +44 (0)20 8348 9600 | 09:00 – 17:00 |
| Relationship & High Net Worth | +44 (0)798 097 5536 or +44 (0)786 698 1809 | 09:00 – 17:00 |
| Mayfair Global Relationship Office | +44 (0)20 3972 3100 | 09:00 – 17:00 |
Visit a Branch
Head Office, London Branch, Relationship & HNW
84–86 Borough High Street
London SE1 1LN
United Kingdom
Please note, our Head Office and London Branch does not accept cash transactions. For any cash related transactions, please visit our Harringay Branch
Harringay Branch
577–579 Green Lanes
Harringay Ladder
London N8 0RG
United Kingdom
Opening Hours (Applies to all Branches):
Monday: 09:00 – 17:00
Tuesday: 09:00 – 17:00
Wednesday: 09:00 – 16:30
Thursday: 10:00 – 16:30
Friday: 09:00 – 16:30
Saturday & Sunday: Closed
Bank Holidays: Closed
Email Us
For general enquiries, please email: info@turkishbank.co.uk
Write to Us
If you would prefer to contact us by post, please write to:
TurkishBank UK
84–86 Borough High Street
London SE1 1LN
United Kingdom
Lost or Stolen Cards
If your TurkishBank UK debit card has been lost or stolen, please contact us immediately so we can help protect your account and prevent unauthorised use.
Within the UK: 0844 384 3012
From outside the UK: +44 (0)20 3301 5275
Lost and stolen card service is available 24 hours a day, 7 days a week. Once you have reported your card as lost or stolen, it will be blocked to help prevent unauthorised transactions. If you believe your card has been used fraudulently, please let us know when you contact us so we can investigate and provide further support. Lost or Stolen Cards by clicking here.
Additional Support
We understand that some customers may need additional support from time to time. If you require assistance because of your personal circumstances, have specific communication needs, or would benefit from additional help, our team will be happy to support you.
To find out more about the assistance available, please visit our Additional Support page by clicking here.
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