Turkish Bank (UK) Ltd is authorised and regulated by the Financial Services Authority. We participate in the Financial Services Compensation Scheme. We have a complaint procedure and if we are not able to resolve a complaint to your full satisfaction, you may be eligible to refer to the Financial Ombudsman Service. We subscribe to the Banking Code and the Business Banking Code, and also how to get further details of the Code is explained under our Banking Code page. We are a member of Association of Foreign Banks.